Cancellation And Refund Policy

We believe in giving every client a great customer experience each time you visit us so, it is crucial for you to carefully read through our refund and cancellation policy before you make a purchase.

Cancellation/No Show Policy:

  • Packages purchased cannot be transferred to another person.
  • Packages are not exchangeable with other services or products.
  • We strictly follow a no-show cancellation policy for all appointments.
  • Call to cancel your appointment at least 12 hours before the appointment. Reschedule it to avoid cancellation charges.
  • We will not be liable for delays in treatment caused due to late arrivals.
  • A ‘No show’ is counted as a treatment received.

Refund Policy:

  • Packages booked at special prices or under any ongoing offer are non-refundable.
  • We are not responsible for any purchase through the incorrect merchant.


  • We aim to get your order to you as quickly as possible. All orders are dispatched within two-three business days of receipt of your order.
  • We charge $ 7.95 for shipping it to your doorstep.
  • Goods will be sent to the address, given by you at the time of your order and will reach you as per stated time in the confirmation email.

For questions, concerns to speak with our customer care team please call 972-702-SLIM (7546). You can write to us at